RETURN AND EXCHANGE
Create return label here.
If you regret your purchase, the goods can be easily returned. MKLIFESTYLE applies a 20-day right of return and offers a return service where the goods are returned using a return label. The return shipping cost is SEK 49. When the returned goods arrive, the garments are checked and then the refunded amount is reduced by the return shipping cost, i.e. the cost of the return is charged from the original invoice. The item must be in original condition, in original packaging and with the labels still on. The return is not accepted if the item has been used or washed. Underwear with broken packaging cannot be returned due to health and hygiene reasons. For swimwear, the same right of return and exchange applies as for other goods. For hygiene reasons, plastic covers and labels must remain on swimwear. If the return is not approved, MKLIFESTYLE reserves the right to charge a cost for any reduction in value of the goods.MKLIFESTYLE right of return is 20 days and is calculated from the day the shipment was received. If the shipment is delivered to a service point, the time is counted from the day of collection.
If you want to change color or size or product, no return shipping cost is charged. Please email us at support@mklifestyle.se and ask for a exchange tag.
RETURNPOLICY DIET & WORKOUT GUIDES
MKLIFESTYLE does not offer refunds on any diet or trainings programs. MKLIFESTYLE offer digital products and as soon as you purchased you have access to all the content, so refunds cannot be issued unless under exceptional circumstances. Even if you made an accidental purchase, changed your mind, or realised that there are legitimate reasons why the program is not suitable for you, we will not be able to refund you.
REFUND
When the return has been registered with MKLIFESTYLE, this will be notified via e-mail. The refund is carried out within 14 days after receiving the package and through the same payment method as at the time of purchase. The return shipping cost is charged on the original invoice. The refund is reduced by the return shipping cost of 49 SEK.
COMPLAINT
In the event of a complaint about defective goods or wrong deliveries, contact our customer service. MKLIFESTYLE is of course responsible for return shipping in the event of approved complaints and wrongly delivered goods. Contact us at support@mklifestyle.se
SHIPPING AND DELIVERY
MKLIFESTYLE offers standard delivery for 49 SEK on all domestic orders. Please note that shipping will apply to your order at checkout. The estimated delivery time is depending on the shipping country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Sweden 1-3 days
Europe 3-5 days
Rest of the world 5-7 days
Kindly note that delivery to rural addresses can result in longer delivery times. All orders are shipped with Postnord or DHL. DHL requires a signature upon delivery. DHL usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and / or stock availability. We are unable to deliver to post office boxes.
First-Time Order Policy
For security purposes, MK LIFESTYLE reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit / debit card when placing an order
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