Returns & exchanges
PAYMENT/REFUND - PHYSICAL PRODUCTS
Would you like to create a return, please click here.
If for any reason you are not satisfied with your purchase, you can return your order within 14 days of delivery of your package. Products that are returned must be in original condition. This means that the products must not have been used or washed, the products must also be returned in original packaging. If there are stains, damage or anything else that makes the product impossible to sell again, the return will be denied.
Unfortunately we do not offer free returns, you pay a shipping fee of SEK 49 to return your order (this applies to domestic deliveries). This fee will be deducted from the amount we refund for the product you ordered. As soon as we have received your return and approved the condition of the product, we will make a refund. which can take up to 14 days.
If you only want to change color or size, the easiest way is to place a new order. The return cost will be added as soon as you choose to return a garment.
We reserve the right to charge the costs for handling that arise in the case of unclaimed packages (return shipping, shipping costs, etc.). Therefore, we charge a fee of SEK 149 for a package that is not collected. The shipment is with the DHL agent for 14 days before it is returned to us. Therefore, please note that if you regret a purchase and want to return the product, you first need to pick up the package and then return it as described.
We strive for sustainable e-commerce and hope that you will be satisfied and want to keep the product. Should you wish to return your product, please contact us at email@example.com
When returning, you are responsible for any shipping costs and other fees, MK LIFESTYLE does not take responsibility for delays or lost packages. All refunds are made in the same payment method as used for orders placed. We work to ensure that the refund is made as quickly as possible. Normally within 14 working days. Products that are not covered by the right of return due to hygienic reasons are products that fall into the category of underwear.
PAYMENT/REFUND - DIET & WORKOUT GUIDES
MK LIFESTYLE does not offer refunds on any diet or trainings programs. MK LIFESTYLE offer digital products and as soon as you purchased you have access to all the content, so refunds cannot be issued unless under exceptional circumstances. Even if you made an accidental purchase, changed your mind, or realised that there are legitimate reasons why the program is not suitable for you, we will not be able to refund you.