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Refund policy

Returns Policy

You can return your items within 30 days of receiving your items and must be registered via our portal.

- Items must be in their original condition and resalable (with tags attached), unused (except for trying them outside)

- unwashed and free from stains.

- Please ensure that there are no deodorant stains on the items.

- Items must be in their original packaging with tags still attached.
- Gift cards, opened underwear packages, digital products (read more below) such as training programs or promotional items are not returnable. 

- Original shipping, customs and import fees are non-refundable.

For more information, please see our  return policy here.

Return costs

- For general returns, return costs are the responsibility of the customer - we do not offer free returns (we only offer (one) free exchange).

- We offer discounted shipping labels that you can purchase from our returns portal.

- The cost will be deducted from your final refund. For more information, please see our  return policy here.

- There are no additional return or restocking fees.

Free size exchanges within the EU

We offer free exchanges for a different size or model of equivalent value (as long as the original item is in its original condition, unused, unwashed and unstained).

Exchanges must be registered via our portal.

We strive for sustainable e-commerce and hope that you will be satisfied and want to keep your product. If you wish to return your product or have any other concerns about your order, please contact us at support@mklifestyle.se

 

Digital products*
MKLIFESTYLE does not offer refunds on any diet or trainings programs. MKLIFESTYLE offer digital products and as soon as you purchased you have access to all the content, so refunds cannot be issued unless under exceptional circumstances. Even if you made an accidental purchase, changed your mind, or realised that there are legitimate reasons why the program is not suitable for you, we will not be able to refund you.